The future of health engagement will now include voice as the delivery mechanism for all types of information. Whether you are at home, or on the road, voice-activated virtual assistants and machine learning driven automated phone calls, will now take part of your health journey.
Companies have been developing voice technology for many years — trying to make it better, less robotic and include sentiment into the conversation. The world has heard lately of emotional AI, and other voice-activated health solutions that are seeking to better interact with people and learn from them to provide a better experience or health care.
The power of just one message placed at the right time could change a pattern, prompt action, or elevate our mindset for the better when it comes to our own health. We are now in a world where our voice can power experiences around us via voice assistants such as Amazon Alexa, Apple Siri, and Google Home, but also through our traditional home phones.
The future of health engagement pictures a Voice Operating System or “Voice-OS” domain for health and to truly enable adaptable, scalable, but human connection and follow-up between patients and their providers, and employees and their employers, so everyone is ascending within their own health story. Even though there is still lots of work in progress, voice platforms and other AI-driven features are already changing the patient-provider relationship, by providing meaningful healthcare interfaces that are powerful, rewarding, engaging, and allowing us to include healthier activities into our day-to-day routines.